Ordering
How do I order meals?
To order your meals:
Check out our full menu to see exactly what you'd like to order. Each of our items include the macros and you can tailor your meals to your fitness goals.
You can put together your meals by choosing from our Breakfast menu, Pre-Built, Snacks and you can even build your own Custom Meals down to specific weights you require!
Once you're ready to go click the cart and fill out your information.
Can I re-order the same meals?
Unfortunately, not at this time. We are in the process of updating our backend that will allow this in the future
How do subscriptions work?
Subscriptions are offered on a weekly basis.
Your subscription order will be billed prior to your next delivery/ pickup automatically
Your subscription order will always be on the same day. If your subscription date falls on a day we are closed, we will move your order to the next available date in the system
There is a 4 order commitment, after which you have the option to cancel.
Subscribing will save you 10% on your order
Gift Cards
Do you do giftcards
Yes we do!
We have both physical and electronic gift cards.
Physical gift cards can be purchased in store.
Electronic gift cards can be purchased online via our website.
Online Gift Cards
Menu
Do you have a Keto Menu?
We do!
Keto is great way to focus more on what your body loves, protein and healthy fats.
We've got a great menu with Keto options and we're always adding more.
Don't forget you can always create custom meal plans that can be fully Keto based on what you choose.
Do you have vegan and vegetarian options?
We do!
Under the Custom Menu, you can choose the following as protein:
-Roasted Chickpeas
-Roasted Blackbeans
As for our pre-made menu, we also offer a number of vegan/vegetarian options.
Do you deliver to acreages around Edmonton and Calgary?
Typically we do not. You can email us with your address and we can let you know if we are able to. If not, we may be able to provide you with a pick up location outside of our pick up hours.
Edmonton: info@bitememealsyeg.com
Calgary: calgary@justbitememeals.com
When and Where can I pick-up my meals?
We do have the option for pickup from our locations.
Edmonton + Area:
Our Pickup times are between 4pm - 6pm Sunday to Friday. We are located at 17633 114 Ave, Edmonton, AB, T5S 2R9.
If you're unable to come on Friday, you can pick up your meals between 10am and 3pm on Saturday.
Calgary + Area:
Our pick up times are between 4pm and 6:00pm Sunday to Friday
Note: We have a South and North store location.
North: 635a 37 avenue NE, Calgary.
South: #3117 380 Canyon Meadows Dr, SE, Calgary
Fort McMurray:
NOTE: The date selected is the date the meals are made/ shipped. You can pickup the meals one day after the chosen date
Our pick up times are between 11am and 9:00pm Tuesday to Saturday
We are located at 4-118 Millennium Drive, Fort McMurray.
Grande Prairie:
NOTE: The date selected is the date the meals are made/ shipped. You can pickup the meals one day after the chosen date
Our pick up times are between 11am and 9:00pm Tuesday to Saturday
We are located at 11510 Westgate Dr #105, Grande Prairie.
If you are needing your order before our pick up window, please place it for a day earlier. That way you are able to come pick it up as early as 8am on the day you wish to collect your order.
Example - You need to pick it up before Noon on Wednesday?
Place the order for Tuesday so that it is ready and waiting in our cooler for you.
Please send us an email to let us know you'll be grabbing it the next day :)
Edmonton: info@bitememealsyeg.com
Calgary: calgary@justbitememeals.com
Location + Contact
Do you have a storefront?
WE DO!!
Our Edmonton storefront is located at 17633 114 Ave, Edmonton
Phone: 780-660-3501
Our hours are Monday through Friday 8am to 7pm, Saturday 10am to 3pm and Sunday 10am to 6pm.
We can't guarantee what will be in our fridge for the grab + go meals as it is first come, first serve. If you are wanting specific items, please make an order at www.justbitememeals.com
We have two Calgary Storefronts.
The South location is at #3117, 380 Canyon Meadows Dr., SE
Our hours are Sunday through Saturday, 8am to 9pm
Phone:403-899-2483
The North location is at 635a 37avenue NE, Calgary
Our hours are Sunday through Friday 10am to 6:00pm. Saturdays 10:00am to 3:00pm
Phone: 403-808-2102
Our Fort McMurray Storefront is located at 4-118 Millennium Drive, Fort McMurray, AB
Our hours are Sunday through Saturday 8:00am to 9:00pm
Phone: 780-370-2483
Our Grande Prairie Storefront is located at 11510 Westgate Dr #105, Grande Prairie, AB
Our hours are Sunday through Saturday 8:00am to 9:00pm
Phone: 780-897-9563
How can I contact you?
You can email us your comments and questions.
Edmonton: info@bitememealsyeg.com
Calgary: calgary@justbitememeals.com
Alternatively, you can call us Sunday to Friday from 10am to 6pm.
Keep in mind that while our storefront is open the staff may busy and won't be able to answer the phone.
Emailing in questions and requests are what we recommend :)
Discounts, Rewards, Bulk Ordering & Wholesale
Do you offer bulk ordering discounts?
We do!
If you order 30 meals, use code 30MEALS for 5% off.
If you order 60 meals, use code 60MEALS for 10% off.
Most of our meals are vacuum sealed and last 7-10 days in the fridge as well as freeze nicely, in case you're worried about ordering so many meals at once ;)
Do you offer discounts or rewards?
Absolutely!!
We appreciate every single order placed. We wouldn't be here without you!!
If this is your first time ordering, use code FREEMEALONE for savings!!
For every dollar spent you will earn 2 Bite Me Points. These can be redeemed for $ off a future purchase
We also have a referral program setup through the rewards system. Refer a friend and they will get 15% off their first order, and you will get a 15% off code to use
Do you offer wholesale accounts
If you are interested in a wholesale account and are a business, please go to our wholesale page to apply. We will be in touch with more details once you do.
Wholesale Application
Meal Plans/Macro's
Where can I find your macros?
The macros for each pre-built menu item are found underneath the item. Simply take a look at our menu for all the macro info.
We have a built in macro calculator for our custom meals. Select the items you want and you will see the macros generated for you.
Do you do meal plans?
As we are not registered dieticians/ nutritionists we are unable to offer or create meal plans.
Do you breakdown people's macros?
We are unable breakdown your macros, however, have tried to make it as easy as possible for you to do so on our website though.
All the items found on our "customs” menus (proteins, carbs, veggies, sauces) will generate macros in the macro calculator. This makes it simple to calculate how much of something you need to fit your macros.
The pre-made menu items macros are found under each item.
If you are wanting to work with someone who will determine and breakdown your macro's for you, check out New Leaf Fitness. They can create meal plans based on our menu's to suit you.
You can check them out https://newleaffitness.org/contact
Do you have sugar and fibre counts?
The majority of our items do contain this info, however, we are in the process of a macro overhaul to make our information more complete.
Fridge/Freezer/Heating
What are the meals fridge and freezer life?
With our new vacuum sealed items, fridge life is anywhere from 7 to 10 days. Of course, this is to your discretion, but we recommend 8 days.
The vacuum sealed items also freeze quite well due to the lack of air in the packaging. You can freeze for up to a few weeks, but once again, this is your discretion if you want to extend it.
How do I heat my meals?
There are a variety of ways!
The fastest is to lift the seal a bit (it doesn't have to be removed completely), and place in the microwave for 1-2 minutes (your discretion)
Other options are to:
Remove the vac-seal film completely and place in the oven at 350 for 10-15 mins
NOTE: The vacuum seal containers are NOT oven safe.
Or you can empty the contents into a pan and pan fry it until warm :)
Snap lids can NOT go in the oven, but are microwave and dishwasher safe.
Allergies
I have allergies, what meals are safe to eat?
You can use the filter feature on our website to filter for common allergens.
Alternatively, below each meal will be a list of common allergens. If you have concerns regarding a specific allergen or are unsure please contact us.
Please note, we are not a nut or gluten free facility. While we do offer nut and gluten free dishes, they will still be prepared in the same kitchen
Technical Difficulties
I'm trying to place an order but having issues. What do I do?
Having issues ordering? Please email us at info@bitememealsyeg.com and include any notes or errors it is giving you. If possible provide screenshots. Please also include details on which items you are trying to order.
Packaging/Recycling
Is your packaging recyclable?
Our vacuum sealed containers are recyclable!
The plastic seal is not and will have to be thrown away, but the base container is.
Recycling instructions:
>>> Rinse or wipe out the container so it is not contaminated with food remnants. Let dry.
>>> Place in your blue bin or bag
Our brown bags are not only made from recycled materials, but are also recyclable, too. However, please remove the handles first before recyling.
Better yet, repurpose them! Below are some ideas.
1) They make for great, study wrapping paper
2) Make into gift tags
3) Ready a spot of land for a garden by cutting the bags, flattening them, and covering them with compost (it kills weeds and prevents them from hindering your garden)
4) Collect kitchen scraps and other compost items; when it’s time to compost, dump out the food scraps and then tear up the bag to go directly into the compost pile as well
5) Shred and add to compost
6) Shred and use for packages to keep breakable items safe
7) If the bag has handles, continue to reuse as a shopping bag
8) Get crafty and use the blank side for art projects; brown paper is great for painting, markering, and more. Pinterest is also full of great ideas for crafty paper bag art projects.
Sleeve Return Program
We offer a sleeve return program!
While we love how sleek the green and black sleeves make our meals look, we know that they can contribute to a lot of waste.
Simply return your sleeves when you come to pick up or leave them out for your driver. We will go through them and disenfect each one.
More Container Info
Our vacuum seal containers are made in Sweden from recycled water bottles and are fully recyclable in your curb side program.
Our snap lid containers are recyclable, but also reusable!
If you have a stockpile of them, look at perhaps donating them to the Reuse center.
You can also bring back your snap lid containers. While we can't use them for commercial purposes once they've been used, our staff do like to use them for personal use.
Vacuum Seal
Are all your meals vacuum sealed
Majority are, yes!
- All our custom meals are vacuum sealed.
- Most of our pre-made dishes are as well. Ones that are not vacuum sealed will be noted at the bottom of the meal description
- Our breakfast meals are not, except for our skillet dishes.
- Our snacks are not